CRMLS is improving the process you use to Register or exclude a listing. As of 11/16, everything you need to manage the listings your sellers want to keep out of the MLS will be in one place.
Like listings you exclude from CRMLS today, listings in the Registered status do not appear in the MLS. The MLS also does not distribute them anywhere.
The Registered status in CRMLS allows agents and brokers to submit listing contracts to the MLS in compliance with CRMLS Rule 7.8 without having to file an exclusion/waiver form (such as the C.A.R. SELM).
In the Registered status:
- Listings are ineligible for public marketing
- The listing broker does not publicly offer commission
- Days on Market do not count
- The listing broker and their agents can only give showings to the broker’s own clients
Click here to access our Clear Cooperation Policy homepage.
Click here for Registered.
Create a New Registered Listing
From your dashboard, under CRMLS Resources, click on the Listing Toolbox icon.
Select Registered Listings on the left-hand side.
Click the New button to create a new registered listing.
If applicable, you will see a display of your prior Registered listings.
Note: agents will see only their Registered listings. Brokers and office managers will see their entire office or firm’s Registered listings.
There are four Input Tabs. You can navigate by either selecting each tab along the top of the input page, or inputting the information and clicking Next, as in the example workflow below.
Fill in the required fields (indicated with an asterisk*) and any other pertinent fields in each section.
- Start by entering the property address in the Search for Listing field.
- Either select the address from the results list, or manually enter the Street #, Street (name), Unit # (if applicable), City, County/Parish, State/Province and Postal Code.
- Click Next to continue.
- Use the dropdown arrow to choose the Property Type – Residential or Land.
- Enter the List Price.
- Enter the Listing Contract Date, Start Marketing Date (if applicable), and Expiration Date.
Click Next to continue.
Note: if your seller directs you to never input this listing in the MLS, your listing will not have a Start Marketing Date. Check the box indicating No Start Marketing Date. Seller instructs Broker NOT to market the property to the public, (Box checked on RLA 7D(2) and Agent confirms that they have in their possession a Seller signed Exclusion Form).
List / CoList Agent
- Enter the required List Agent MLS ID or select from the dropdown arrow.
- Enter the CoList Agent MLS ID if applicable.
Click Next to continue.
Review the information and update anything if needed using the tabs or Previous button on the page.
When you click Confirmation, the system will check for errors in your submission. If there are problems with your form, a message will pop up and disable the Save button. Correct the errors to proceed.
Once the information is correct, click Save at the bottom.
You will see a confirmation and new registered “Listing ID” will display at the top, verifying that you’ve completed the process and created a Registered listing.
You can sort Registered listings by clicking on any column header (except for Actions). Click once to sort a column in ascending order, and twice for descending.
Use the Filter by status option or Search / Filter box at the top right to refine your list.
Once you create the Registered listing, you can Edit, Send to MLS (Matrix only), or Cancel it.
Only the listing agent, co-listing agent, office manager, co-listing office manager, listing broker, co-listing broker, Association/Board staff, and CRMLS staff have access to view and edit listings in Registered status.
Edit Registered Listing
To edit a registered listing, click the blue pencil to the right of the listing, under the Actions column.
Correct the information and click the Save button at the bottom of the Confirmation tab.
You will see a confirmation message indicating that you’ve successfully updated the Registered listing.
Note (Matrix only): if you send the listing to the MLS, the Edit feature will no longer respond, and the listing will lock.
Send to MLS (Matrix only; Paragon & Flex coming soon)
This option allows you to send the Registered listing to CRMLS, which creates an “Incomplete” listing in the Matrix system.
- Click the green arrow button to send to MLS
- A message will display asking you to Confirm sending listing to MLS
Click the Send to MLS button to submit.
THIS ACTION CANNOT BE UNDONE.
A confirmation message will indicate the system has sent your Registered Listing to the MLS.
Note: there may be a 20–30 minute processing window for the listing info to transfer from the Listing Toolbox to the MLS. During that time, the status will appear in the Listing Toolbox as “processing.”
Once you send a listing to the MLS, any changes you need to make must happen within the MLS system (e.g., Matrix). Trying to click the Edit button on a sent listing in the Registered Listing service will only show that the listing is locked. The Send to MLS and Cancel buttons will not respond.
Cancel Registered Listing
To the right of Cancel Registered Listing
To the right of the listing, under the Actions column, click the icon of a red circle with a line through it to cancel the listing.
Enter the cancel date and click the Cancel Listing button. The system will remove the listing.
Note (Matrix only): if you send the listing to the MLS, the Registered Listing service will disable the Cancel Listing button.
*Please note: If the Property Type is inaccurate, you will need to create a new Registered listing. Please contact your local Association/Board or CRMLS Compliance for the removal of the incorrect listing. If you need to extend the expiration date, only the listing broker or co-listing broker may make this change. If you need to shorten the expiration date, you will need to contact your local Association/Board or CRMLS Compliance to make this change on your behalf.
Matrix – Edit Incomplete Listing
When you send a listing to the MLS, the system generates an incomplete listing in Matrix. Follow these steps to locate the listing.
Click on My Incomplete Listings in the My Listings widget on the Home page.
You can also access your Incomplete listings by hovering your mouse over the My Matrix tab and selecting My Listings.
In the “Show” section, click the drop-down arrow and select My Incomplete Listings.
Both steps will bring you to the My Listings section. Check the box next to the listing and click Edit on the toolbar.
In Modify Listing, under the Select Form section, click Residential.
Note: to delete the listing, click Delete Incomplete Listing, then under Status Information-Delete YN click the drop-down arrow and select Yes, then click the Submit Listing button.
Continue entering your listing, completing all required and relevant fields and then select Save as Incomplete to complete later or Submit Listing to publish the listing on the MLS.
Click here for more details on entering a listing in Matrix.
Updated Nov 2021