Matrix – Virtual Open House Options

Due to the COVID-19 viral outbreak, the only open houses currently available are virtual. Click here for a guide to virtual open houses in Matrix, and see our original communication on restricting open houses below.

CRMLS is restricting Open House features

CRMLS is restricting the open house features in all MLS systems including: Matrix, Paragon, and Flex.

The information below was emailed to all CRMLS users Saturday, March 21:

During this time of rapid changes and uncertainty, CRMLS will stay at the forefront of providing you with up-to-date information that can affect your business. 

In light of Governor Newsom’s Executive Order and C.A.R.’s recommendations, CRMLS is in the process of removing open house options from all CRMLS systems. 

For detailed information of this order, please visit C.A.R.’s article Stay At Home Guidelines. It is imperative in the interest of public health that agents and brokers abide by these new restrictions.

Thank you,

California Regional MLS



Now available: Virtual Open House options in Matrix

We’ve added new options in Matrix to facilitate Virtual Open Houses during this time. There are two new changes in the system:

#1 – New Open House Type options:

  • Virtual Public (for Virtual Open Houses open to the public)
  • Virtual Broker (for Broker Virtual Open Houses)

These options appear under Open House Type and are currently the only options available.

#2 – New Virtual Open House URL field

Enter the URL for a Virtual Open House in this field. See our Knowledgebase article for information on how to set up a Virtual Open House.



April 2020