When a listing’s status is changed to Active Under Contract (U) or Pending (P), the listing agent is required to enter an Estimated Close of Escrow Date (Estimated COE Date). If the listing’s status is not updated within five calendar days of the Estimated COE Date, or the Estimated COE Date is not extended, the CRMLS Matrix platform’s Auto Sell feature will automatically change the listing’s status to Auto Sold (S*). Failure to update your listing within two days after the Estimated COE Date has passed will result in an MLS rules violation.
Frequently Asked Auto Sold Questions
Q: Do I receive a notification before my listing status is changed to Auto Sold(
)?
A: Courtesy notices are sent by email 14 days prior to, one week prior to, one day prior to, on the day of, two days after, and five days after your Estimated COE Date.
Q: How can I avoid getting an Auto Sold violation?
A: Extend your Estimated COE Date, change the status of your listing within two days of any status change, or manually close your listing if it has sold.
Q: What should I do when a listing’s Close of Escrow Date has been delayed?
A: If your listing’s Close of Escrow has been delayed, you must manually enter a new Estimated COE Date on the listing within two days of the date of your previous Estimated COE Date.
Q: Can I allow my listing to go into the Auto Sold status if all the Estimated COE information is correct?
A: No, you must manually change your listing’s status to Sold no more than two days after the final closing date.