This guide explains how to remove photos from your listing and add concession details before marking it as Sold.
Before the listing is finalized, there are two options to prevent the syndication of media to third-party sites. One option is turning off the Internet Display (toggle from “Yes” to “No”) and updating the listing to Closed. The second option is removing photos at the client’s request, provided there remains at least one (1) photo showing a substantial portion of the property’s exterior.
All desired photos must be removed before updating a listing to a finalized status (e.g., Sold, Cancelled, Expired). The listing agent is not required nor obligated to remove photos from a final listing. Rule 11.8 of the CRMLS Rules and Policies prohibits the removal of any historical data from the MLS once a listing is updated to a finalized status, including photographs.
The listing agent may ask their local association or CRMLS to update the listing to “Internet: NO” to block third-party sites from retrieving listing photos.
However, neither the association nor CRMLS can guarantee that third-party sites will remove all historical photos once they have already circulated online.
To learn more about your listing’s photo and concession options, select your MLS system:
Flexmls
- Go to the Menu tab. Under the Search section, click on My Listings.
- From the List view, click the down arrow next to your listing’s MLS ID. Select Edit Listing from the dropdown menu.
- Continue to the Media section and click on Photos
- Choose the photos you wish to delete (or click Select All and uncheck the ones you want to keep)
- Click Delete Selected. Once the dialog box pops up, click Continue to confirm your deleted items.
- Click Return to edit your listing in the top-left corner of the page
- To update the listing’s status, click Close Listing under the Status section
- Complete all required and relevant fields, including the Concessions at Close fields
What concession information is required once a transaction is Closed?
Although concession info has always been required and recorded at Close, CRMLS offers a category breakdown that specifies how the seller’s concession amount was used. The following fields are required at the Close of a transaction:
- Closing Costs (escrow and title fees)
- Property Improvements (repairs and upgrades)
- Financing Costs (loan origination and discount points)
- Buyer Broker Fee (Funds from the seller’s side applied to pay the buyer broker’s fee. This can be a concession credited to the buyer but used to pay their broker, or a direct payment from the seller to the buyer’s broker at closing through or outside of escrow.)
- Other
Note: For definitions of each field, click the (?) icon to the right of each field name. All required fields are indicated with a red asterisk (*).
9. After adding all required fields, click Save to update your listing to Sold
Matrix
- Go to the Add/Edit tab and select Edit existing. Select your listing from the Quick Modify menu or enter the MLS #, then click Edit.
- Scroll down and select Manage Photos under Other Options
- Choose the photos you wish to delete (or click Select All and uncheck the ones you want to keep)
- Click Delete Checked on the bottom of the page. When the dialog box appears, click OK to confirm your deleted items.
- From there, click Certify and Save
- To update the listing’s status, click Change to Sold
- Complete all required and relevant fields, including the Concessions at Close fields
What concession information is required once a transaction is Closed?
Although concession info has always been required and recorded at Close, CRMLS offers a category breakdown that specifies how the seller’s concession amount was used. The following fields are required at the Close of a transaction:
- Closing Costs (escrow and title fees)
- Property Improvements (repairs and upgrades)
- Financing Costs (loan origination and discount points)
- Buyer Broker Fee (Funds from the seller’s side applied to pay the buyer broker’s fee. This can be a concession credited to the buyer but used to pay their broker, or a direct payment from the seller to the buyer’s broker at closing through or outside escrow.)
- Other
Note: For definitions of each field, click the (?) icon to the right of each field name.
8. After adding all required fields, click Submit Listing
Paragon
- From the homepage, go to the Listings tab. Click on Listings under the Maintain section.
- From there, locate your listing’s MLS ID and click Select an Action on the right side of the page. Then, select Picture Administration (A).
- Choose the photos you wish to delete (or click Select All and uncheck the ones you want to keep)
- Click Delete at the top of the page
- When the dialog box appears, click Delete Photo to confirm your permanent changes
- Click the Close button to exit the Picture Administration (A) section
- From the Listings page, click Select an Action then Sold/Closed to update the listing status
What concession information is required once a transaction is Closed?
Although concession info has always been required and recorded at Close, CRMLS offers a category breakdown that specifies how the seller’s concession amount was used. The following fields are required at the Close of a transaction:
- Closing Costs (escrow and title fees)
- Property Improvements (repairs and upgrades)
- Financing Costs (loan origination and discount points)
- Buyer Broker Fee (Funds from the seller’s side applied to pay the buyer broker’s fee. This can be a concession credited to the buyer but used to pay their broker, or a direct payment from the seller to the buyer’s broker at closing through or outside escrow.)
- Other
7. Complete all required and relevant fields, including the Concessions at Close fields
Note: For definitions of each field, click the (?) icon to the right of each field name.
8. After adding all required fields, click Save Listing to confirm your changes
