FLEX: Virtual Open House Options 04/01/2020

CRMLS is restricting Open House features

CRMLS is restricting the open house features in all MLS systems including: Matrix, Paragon, and Flex.

The information below was emailed to all CRMLS users Saturday, March 21:

During this time of rapid changes and uncertainty, CRMLS will stay at the forefront of providing you with up-to-date information that can affect your business. 

In light of Governor Newsom’s Executive Order and C.A.R.’s recommendations, CRMLS is in the process of removing open house options from all CRMLS systems. 

For detailed information of this order, please visit C.A.R.’s article Stay At Home Guidelines. It is imperative in the interest of public health that agents and brokers abide by these new restrictions.

Thank you,

California Regional MLS



Virtual Open Houses in Flex

Flex now has Virtual Open Houses available. Agents can use a multitude of online communication services including GoToMeeting, Zoom, and Google Hangouts to conduct their Virtual Open Houses. See our Knowledgebase article for information on how to set up a Virtual Open House.

When setting up your Open House, you will now choose “Virtual” as the Type as shown below and paste your link/URL.

You can view upcoming Virtual Open Houses in the same place where you are used to seeing Open Houses.

When you’re viewing listings on the search results page, click the Detail tab, and then click the Open House or Tour of Homes link. For Virtual Open Houses, a clickable link will be displayed in the new Link field

To search for upcoming Virtual Open Houses, under Daily Functions on the menu, click Tour/Open Houses and enter search parameters. The link to a virtual event will be available in the event details.


The following live web conferencing services are allowed in Flex:



April 2020