Matrix: How to Report a Potential Violation


1. REPORTING A POTENTIAL VIOLATION IN MATRIX

Step 1 – Accessing the “Report a Violation” Form

To report a potential violation, click the link at the bottom of the Agent Full page display. A new window will appear, and you will be prompted to provide information regarding your report.

Step 2 – Selecting a Violation Type

Make a selection from the choices within the drop-down menu (required).

Step 3 – Adding a Description and Sending the Form

Input a brief description of the violation you are reporting (required), then click Send Form.

Step 4 – Submission Successful

Once successfully submitted, you will receive a confirmation on the screen and will receive an additional confirmation via email within 1 business day.

Please note: all reports submitted to CRMLS are kept confidential and will not be shared with anyone outside CRMLS Staff.

 

2. REPORTING AN OFF MLS MARKETING VIOLATION

Click here to submit a report regarding Off MLS Marketing, or, send an email with your evidence to OffMLSMarketing@crmls.org.

 

3. CRMLS RULES AND POLICIES

To view information on the CRMLS Rules and Policies, please visit our Central Site located at www.crmls.org and click on the Rules and Policies section, or, click here.

in Matrix: Compliance