Matrix Listing Status Definitions
This Quick Reference Guide provides you with a list of listing statuses and their definitions. Please note that any updates to a listing’s status must be reported to the MLS or input into the MLS database within (2) business days of the change. Failure to report or input the change within (2) business days will result in a status violation. Please refer to Section 10 of the CRMLS Rules and Regulations for more information.
ACTIVE (A) Active should be used when a valid listing contract exists and no offer (with or without contingencies) has been accepted. Marketing is allowed in this status.
ACTIVE UNDER CONTRACT (U) Active Under Contract should be used when an Offer is accepted and either 1) Seller requests that the property remain in an On-Market status and is looking for back-up offers, or 2) the sale is subject to court or other third party approval. Note: If your listing is not going to close by the end of the Estimated Close of Escrow Date you entered, you can avoid having your listing being Auto Sold by extending your listing’s Estimated Close of Escrow Date. Marketing is allowed in this status.
CANCELED (K) Canceled should be used when the listing agreement has been canceled. Note: Only Brokers and Office Managers may change a listing’s status to Canceled. Using Withdrawn in place of Canceled will result in a status violation.
CLOSED (S) Closed should be used when escrow has closed or a property has been leased.
COMING SOON (C) Coming Soon should be used when the seller directs that their property not be available for viewing by anyone until the property is placed into an Active status in the MLS. The Broker should be in possession of a written instruction from the Seller to use Coming Soon before entering the listing. The property cannot be in the Coming Soon status for more than 21 days (with an exception for New Construction Listings). Marketing the property is allowed and should include language that the property is “Coming Soon.” Virtual or live showings are NOT allowed. Listing information will NOT be sent out from the MLS to any public facing websites (such as Zillow, Realtor.com, and Homes.com). Listing information WILL be sent out from the MLS to agent and broker IDX websites.
EXPIRED (X) Expired should be used when the listing contract agreement has expired. The MLS platform will automatically set your listing’s status to Expired at the end of the Date of Expiration you entered during listing input. If you obtain a signed listing agreement extension before your listing expires, you can modify the Date of Expiration for your listing in the MLS platform. If you obtained an extension but failed to update your listing before the end of the Date of Expiration, contact your Association or Board of REALTORS® for assistance with reactivating your listing and extending the Date of Expiration. If your listing has expired and you obtain a new listing agreement, you may input the property as a new listing.
HOLD (H) Hold should be used when a valid listing contract is in effect; however, because of various reasons such as repairs, illness, guests, etc., the Seller has requested that temporarily there be no showings. In Matrix, a listing may be placed on hold for up to 30 days at a time. This status is not for short sales or other transactions requiring third party approval, or confirmation, after an offer has been accepted by the property owner. A listing in Hold status will automatically be placed back Active on the Hold Activation Date. Marketing is allowed in this status.
LEASED (L) Leased should be used when the property has been leased.
PENDING (P) Pending should be used when the Seller has accepted an offer and is not soliciting offers through the MLS. Marketing is allowed in this status.
REGISTERED (R) Registered should be used to register listing contracts with the MLS without having to file an exclusion form (such as the C.A.R SELM). Listings in the Registered status are neither displayed in nor distributed through the MLS. A property must be entered in the Registered status within 2 Business Days of the effective date of any exclusive listing agreement if the property is not otherwise being input into the MLS (usually in a Coming Soon or Active status). Marketing is not allowed in this status.
WITHDRAWN STATUS (W) Withdrawn should be used when a valid listing contract is in effect, however, the property will no longer be marketed. Marketing is not allowed in this status.